A tough economy, value-conscious customers, and crowded media platforms require you to rethink and improve how you communicate. Explore the "So What?" approach and learn how to deliver stronger presentations, communicate targeted messages, and increase sales and member retention. The webinar agenda includes:
-
The "Me Tarzan, You Jane" Approach
-
"So What?" Filter - See What's Right in Front of You
-
"So What?" Matrix - Compare Your Typical Approach
-
"So What?" Benefits - Focus on What Really Matters
-
"So What?" Communicator - Create Your Position Statement
WEBINAR FEE: $59 if you register by 2/18/10 for one phone line and PC, with unlimited participants! Don’t miss the early-bird rate and use the code EARLYBIRD to receive the special rate. You will also receive the webinar presentation slides and the webinar recording to replay for 30 days. Can't attend? You can purchase the webinar recording at our website. Click here for more info.
Questions About Our Webinars? Call us at (720) 304-0747 or e-mail info@hightperformance.com.
What Do Participants Say About Our Webinars?
-
"I can readily apply what I learned in the webinar."
-
"As always, Cathi has a wonderful manner on her webinar sessions in communicating effectively and in a way that inspires the participant to take action."
-
"Helpful information. Good stuff to share with our staff and board members."
SPEAKER: Cathi Hight is the developer of the Member Retention Kit, a step-by-step guide for developing member retention strategies and retention plans. The Kit is distributed through the American Chamber of Commerce Executives (ACCE) and over 350 associations around the country use the Kit to improce their retention rates. Cathi has presented for ACCE at is national conventions and for DIALog webinars. She is an instructor for the U.S. Chamber of Commerce's Institute for Organizational Management. She has served on the Board for the Boulder Chamber of Commerce and serves as Chair of the Member Council which focuses on building a sustainable membership base. Cathi serves on the Board of the Boulder Area Human Resource Association (BAHRA) and is a member of the Society for Human Resource Management (SHRM) and ACCE.
Hight Performance Group works with clients to enhance strategic and market planning, streamline operations, and improve customer experiences and retention rates.
