Welcome to Our World of "Good Change"
 We help organizations navigate change, improve efficiencies, and increase customer retention.
We use the principles of Kaizen—strive for continuous improvement, manage gradual change and use existing resources more effectively—to develop high performing teams. The Japanese word Kaizen actually translates literally to "good change". Learn more about Kaizen.
Our clients include member-based associations, manufacturers, professional services, and public and educational institutions. We specialize in:
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Board Development
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Change Management
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Customer Loyalty
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Customer Service
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Communication Skills
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Kaizen for Teams & Leaders
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Member and Client Retention
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Navigating Market Changes
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Performance Scorecards
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Productivity Improvement
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Scenario & Strategic Planning
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Sales Strategies
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Trends and Driving Forces
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Volunteer & Employee Motivation
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Cathi Hight
Senior Kaizen Consultant and President of Hight Performance Group, Inc.
Connect with us!
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